Case Study 02
Enterprise Monitoring Strategy During M&A Consolidation
Role: Platform Engineering Leadership
Scope: multi-cloud and post-acquisition consolidation
Focus: risk reduction, telemetry normalization, and operational continuity
Context
Multiple acquisitions introduced overlapping tools, uneven observability standards, and fractured ownership boundaries. The platform had to support critical workloads while integrating teams and systems under a unified operating model.
Problem
Integration risk was high: duplicated alerts, inconsistent service maps, and different maturity levels in cloud infrastructure management. Teams lacked a single source of operational truth during transition.
Approach
- Created a target-state architecture map for monitoring and traffic across all environments.
- Defined migration sequencing by service criticality and ownership readiness.
- Introduced a consolidation matrix for tooling decisions (retain, merge, deprecate).
- Standardized access controls, incident workflows, and runbook requirements across teams.
- Aligned cloud migration and monitoring modernization efforts under one platform roadmap.
ArchitectureFlow
Outcomes
- Reduced overlap in instrumentation patterns and alerting definitions.
- Improved onboarding path for newly integrated engineering teams.
- Maintained reliability posture while consolidating infrastructure and tooling.
OutcomePanel
Operational: reduced duplicate alerts and ownership ambiguity.
Business: smoother post-acquisition delivery with lower integration risk.
What I'd Do Differently
I would establish a dedicated migration telemetry scorecard earlier to expose adoption lag in near real-time and prioritize enablement where integration velocity was uneven.
Artifacts
- M&A before/after systems map
- Tool consolidation matrix
- Risk register: data gaps, ownership transitions, and access model changes
Public references: NADOG Boston Session Listing.